Refund policy

We currently do not offer refunds. All Orders are FINAL!! We only offer exchanges/store credit.

Exchanges/store credit are only if there seems to be a issue/problem with your order, and you must notify us within 5 business days after receiving your shipment/Order. You can contact us at glamz2020@yahoo.com.

To be eligible for an exchange/store credit, your item must be in the same condition that you received it, unworn or unused, with tags, not ALTERED OR WASHED, and in its original packaging. You’ll also need the receipt or proof of purchase.

If for any reason we are not contacted within 5 business days of receiving your order that there are issues with the order, there will be no exchange/store credit and becomes forfeited by You "the customer". If eligible for an exchange/store credit you will be responsible for shipping. Please send us a tracking number in order for us to keep up with the exchanged item. Please allow up to 5 Business days for us to process your exchanged orders. Items sent back to us without first requesting an exchange will not be accepted.

We Do Not Have To Accept Any Exchanges If Determined Unreliable Source.

Unfortunately, we cannot accept exchange/credit on sale items or gift cards.

You can always contact us for any exchange question at glamz2020@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-exchangeable items
Certain types of items cannot be exchanged, like jewelry, Bodysuits, leotards, swim wear and under garments, custom products (such as special orders or personalized items), and personal care goods (such as beauty products).

**Due to COVID-19 and safety of our customers and employees we will not be accepting returns on MASK.** If you ship mask back to us, they will be refused and returned to you.